This Privacy Policy explains how HRCoach AI collects, uses, stores, and processes information when you use the HRCoach AI service.
We may collect account information such as your name, email address, company or business name, login credentials, and account role.
When you use HRCoach AI tools, you may provide workplace information, employee names, job titles, departments, manager notes, documentation details, coaching scenarios, recognition information, and other workplace-related content.
Information submitted to HRCoach AI may be processed by artificial intelligence service providers in order to generate workplace guidance, drafts, coaching suggestions, and other requested outputs.
Users should avoid submitting unnecessary sensitive personal information, Social Security numbers, financial account information, medical details, or other highly confidential information.
We use information to operate HRCoach AI, provide requested features, authenticate users, maintain account security, generate AI responses, store saved HRCoach records, process subscriptions, send account emails, improve service reliability, and prevent misuse.
Subscription payments are processed through Stripe. HRCoach AI does not directly store complete payment card numbers. Stripe may collect and process payment information according to its own privacy practices.
HRCoach AI uses third-party email delivery services to send account verification, password reset, and other service-related emails.
Account and application data may be stored in cloud-hosted databases and infrastructure used to operate HRCoach AI.
HRCoach AI may rely on third-party service providers for cloud hosting, database services, artificial intelligence processing, payment processing, email delivery, security, and related technical services.
You are responsible for ensuring that you have authority to submit, process, or store workplace or employee information through HRCoach AI.
We use reasonable technical and organizational measures intended to protect information. However, no internet-based service or storage system can guarantee absolute security.
Authorized account administrators may request or initiate deletion of their HRCoach AI company account. Certain information may be retained where reasonably necessary for security, fraud prevention, legal compliance, or recordkeeping.
We may update this Privacy Policy from time to time. The updated date at the top of this page will indicate when changes were made.
Questions about this Privacy Policy or HRCoach AI's privacy practices may be sent to support@hrcoachapp.com.